Privacy Policy

Privacy Policy

Last updated: September 28, 2026

ZAYLÍ respects your privacy. This policy explains how personal information may be collected, used, shared, and protected when you visit our store, make a purchase, or contact us.

Information we collect

Depending on how you use the store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, payment-related information processed by our payment providers, device and browser information, IP address, and communications you send to us.

How we use information

  • To process payments and fulfil orders.
  • To arrange shipping, tracking, returns, refunds, and customer support.
  • To detect fraud, protect the store, and meet legal obligations.
  • To improve the website and shopping experience.
  • To send marketing communications where you have consented or where permitted by law. You can unsubscribe from promotional emails at any time.

Shopify and service providers

Our store is hosted by Shopify. We also use third-party providers for services such as payments, fulfilment, shipping, analytics, and customer support. Information may be shared with these providers only as reasonably necessary to provide those services or comply with law.

Fulfilment and international transfers

Orders may be fulfilled by third-party suppliers and logistics partners. This can require customer and shipping information to be processed in countries other than the country where you live. Where required, appropriate legal safeguards may apply to those transfers.

Cookies and analytics

Shopify and other service providers may use cookies and similar technologies to operate the store, remember preferences, understand site usage, prevent fraud, and support advertising or analytics where enabled. Your browser or device may allow you to manage cookies and privacy preferences.

Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain uses such as targeted advertising. Where available, use the privacy choices controls provided on the storefront or contact us to make a request. We may need to verify your identity before completing a request.

Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes described above, including order fulfilment, customer support, record keeping, fraud prevention, and legal obligations. No system is completely secure, but reasonable safeguards are used by ZAYLÍ and our service providers.

Children

This store is not intended for children to make purchases without appropriate parent or guardian involvement, and we do not knowingly seek to collect personal information from children in violation of applicable law.

Changes to this policy

We may update this policy from time to time to reflect operational, legal, or regulatory changes. The latest version will be posted on this page.

Contact

For privacy questions or requests, contact ZAYLÍ at support@zayli.store.